Terms of Service

You must create an account to use Conari. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Providing accurate information when creating your account
• Notifying us immediately of any unauthorized account access

Age and parental consent.You must be at least 13 years old to create an account. If you are under 18 (a “minor”), you may only use Conari with the involvement and consent of a parent or legal guardian who has reviewed and agreed to these Terms on your behalf. By creating an account as a minor, you represent that your parent or legal guardian has reviewed these Terms and consents to your use of the service. Parents and guardians may contact [email protected] at any time to review the information associated with their child's account or to request deletion of the account.

Conari offers free and paid subscription plans. Paid plans are billed monthly through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis at the listed rate.

• Free plan: 3 lifetime AI requests, 1 AI essay review, tracking for up to 5 schools, university search and filter, and the admission chances calculator. No credit card required.
• Pro plan: 100 AI requests per month, 10 essay reviews per month, unlimited school tracking, plus the Essay Rewriter, Gap Analyzer, Counselor Brief, AI Resume Feedback, Application Roadmap, and Decision Advisor tools.
• Premium plan: Everything in Pro plus 300 AI requests per month, 30 essay reviews per month, AO Simulator, Scholarship Essay Writer, AI Consultant, Interview Prep, and Scholarship Finder.

Current prices for each plan are listed at conari.ai/pricing. Quotas on paid plans reset monthly on your billing date. Free-plan AI requests and essay reviews are lifetime allotments — once used they do not reset.

You may cancel your subscription at any time from Dashboard → Settings → Billing. Cancellation is scheduled to take effect at the end of your current billing period — you retain full paid-plan access until that date, after which the account auto-moves to the Free plan with no further charges.

We do not provide refunds for past charges. If something went genuinely wrong (duplicate charge, unauthorized access, service outage that prevented use), contact us at [email protected] and we'll review the situation case-by-case.

You agree not to:

• Use Conari for any unlawful purpose or in violation of any regulations
• Share your account with others or resell access to our service
• Submit content that is false, misleading, or violates others' rights
• Attempt to reverse engineer, scrape, or otherwise extract our AI models or data
• Use automated tools to make excessive API requests beyond plan limits
• Submit malicious code or attempt to compromise our systems
• Misrepresent AI-generated content as entirely your own in official applications (where prohibited by the institution)

Conari's AI tools provide suggestions, feedback, and drafts to assist your college application process. You are solely responsible for reviewing, editing, and deciding whether to use any AI-generated content. We do not guarantee the accuracy, completeness, or fitness of AI outputs. Always verify information with official sources (college websites, counselors) before submitting applications.

You retain ownership of the content you create on Conari (essays, notes, personal information). By using our service, you grant Conari a limited license to process and store your content solely to provide the service.

The Conari platform, including its design, code, and AI tools, is owned by Conari and protected by intellectual property laws. You may not copy, modify, or distribute any part of our platform without permission.

We reserve the right to suspend or terminate your account for violation of these terms, fraudulent activity, or any conduct we determine to be harmful to the platform or other users. You may delete your account at any time via account settings or by contacting us.

Data retention on termination. Upon account termination, whether by you or by us, we will delete your personal data within 30 days (with up to an additional 35 days for purging from encrypted backups), except where retention is required by law — for example, payment and billing records are retained for 7 years to satisfy US federal and state tax and accounting requirements (including IRS recordkeeping rules), and email suppression entries (bounce / complaint addresses) are retained to protect deliverability for other users. Full details are in our Privacy Policy.

Governing law. These Terms and any dispute or claim arising out of or related to them or to your use of Conari are governed by the laws of the State of California, without regard to its conflict-of-laws rules. For any matter not subject to arbitration below, you and Conari agree to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California.

Informal resolution first (30-day notice). Before initiating arbitration, you agree to first contact us at [email protected] with a written description of your dispute, your name, your account email, and the relief you are seeking, and to give us 30 days to attempt to resolve the matter informally. If we have a dispute with you, we will send a similar notice to the email address on your account. Arbitration may be initiated only if the dispute is not resolved within 30 days after the notice is received.

Binding arbitration. Except as set out below, you and Conari agree that any dispute arising out of or relating to these Terms or the service will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect (available at adr.org). The arbitration will be conducted by a single arbitrator. The seat of arbitration will be San Francisco County, California, but proceedings may be conducted by telephone, video conference, or written submissions, and you may appear in person at a location reasonably convenient to you. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. You and Conari each agree that any dispute will be brought in your or our individual capacity only, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this class-action waiver is held unenforceable as to any particular claim or remedy, then that claim or remedy (and only that claim or remedy) will be severed and brought in the courts identified above, and the rest of these arbitration provisions will remain in force.

Small-claims court carve-out. Either you or Conari may bring an individual action in small claims court for any dispute that qualifies under the rules of that court, instead of arbitration, as long as the action remains in that court and on an individual (non-class) basis.

30-day arbitration opt-out. You may opt out of the binding arbitration and class-action waiver provisions of this Section 11 by sending a written notice to [email protected] with the subject line “Arbitration Opt-Out”, including your name, account email, and a clear statement that you are opting out of arbitration, within 30 days of first accepting these Terms(or, if you are an existing user, within 30 days of the “Last updated” date above). Opting out will not affect any other part of these Terms. If you opt out, disputes will be resolved in the courts identified at the top of this Section.

Conari respects the intellectual property rights of others and expects users to do the same. We respond to clear notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act (the “DMCA”).

Designated agent. If you believe content on Conari infringes your copyright, please send a written notice to our designated agent at [email protected] with the subject line “DMCA Notice”.

To be effective under the DMCA (17 U.S.C. § 512(c)(3)), your notice must include all of the following:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
• Identification of the copyrighted work claimed to have been infringed (or, if multiple works, a representative list);
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate it (e.g., a URL);
• Your contact information — full name, mailing address, telephone number, and email address;
• A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.

Counter-notices and repeat infringers. If we remove content in response to a DMCA notice, we will notify the affected user, who may submit a counter-notice under 17 U.S.C. § 512(g). We will, in appropriate circumstances, terminate the accounts of users we determine to be repeat infringers. Knowingly submitting a false DMCA notice or counter-notice may subject you to liability for damages under 17 U.S.C. § 512(f).